IT Support / HelpDesk Tier 1 /2
SciPlay
Hybrid (ISRAEL-Tel Aviv-2A Jabotinsky, Tel-Aviv District)
Full-time
Mid Level
1 perks
Posted 2 days ago
About the role
SciPlay, a leading developer of free-to-play digital games, is seeking an IT Analyst to provide first- and second-level technical support. This role ensures end-user success by resolving hardware, software, and access issues while maintaining IT infrastructure and leveraging AI tools for productivity.
Skills
End-User IT Support
Windows
macOS
Linux
ITSM Processes
Ticketing Systems
Troubleshooting
Customer Service
Communication
Device Management
Imaging
Software Deployment
Account and Access Management
IT Asset Management
AI Tools
Automation