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Workplace Services Coordinator

Rockstar Games

At Rockstar Games, we create world-class entertainment experiences.
 
A career at Rockstar Games is about being part of a team working on some of the most creatively rewarding and ambitious projects to be found in any entertainment medium. You would be welcomed to a dedicated and inclusive environment where you can learn and collaborate with some of the most talented people in the industry.

Rockstar San Diego is on the lookout for a talented Workplace Services Coordinator. As part of the Workplace Services Team, you will provide key coordination of the day-to-day operation of the site and its facilities services. This is a full-time permanent position based out of Rockstar’s unique game development studio in the heart of Carlsbad.

WHAT WE DO

  • The Rockstar Workplace Services Team (WPS) is responsible for ensuring the workplace, building, facilities, and services work harmoniously together to support the core business.
  • We create a creative, supportive, and safe working environment for the staff at Rockstar.
  • We manage and develop both hard and soft facilities services, including building maintenance, security, cleaning, catering, and space utilization and strategy.
  • We ensure the site complies with all relevant guidance and legislation.
  • We partner with senior leadership to drive proactive real estate growth strategies, leasehold improvement, and capital expenditure projects. 

RESPONSIBILITIES

  • Act as a key point of contact for communications with the WPS team, reporting and prioritizing any issues, passing reactive work to the right member of the team or engaging contractors if required tracking and managing the tasks to resolution.
  • Ensuring issues are proactively found, allocated, prioritized, and fixed with efficiency.
  • Coordinate, plan and execute designated projects ensuring all work is done to a high standard.
  • Oversee the day to day operation of Workplace Services contracts and services such as cleaning, waste and drink services, ensuring a high standard of service at all times.
  • Conducting checks and audits of the site and workplace services.
  • Keep trackers and management systems up to date and produce reports the WPS team and other support teams when required.
  • Assist with the procurement, administration and coordination of Workplace Services including coordinating team and project POs.
  • Support the management of Health and Safety and compliance within the team including writing risk assessments and safe systems of work.
  • Deputize for the Workplace Services Manager when required.
  • Undertake any ad-hoc duties within reason to maintain the building and facilities.

QUALIFICATIONS

  • Educated to degree level or with equivalent vocational education and experience.
  • 5+ years’ experience working within a Facilities or Workplace Operations role, ideally supporting complex buildings and services.
  • Experience in overseeing service contracts.

SKILLS

  • A good understanding of current safety legislation and best practice.
  • A detail oriented, flexible self-starter with strong initiative, excellent organizational and multitasking skills.
  • Planning and project management skills with the ability to consider things from multiple angles.
  • Process driven, but outcome focused, and always looking for quality improvement and ensuring they are documented accurately.  
  • Capable of working autonomously, managing, and prioritizing their own workload and understanding when and where to seek guidance and approval.
  • Experience in an overlapping business support fields, e.g. IT, Administration, Operations.
  • Excellent communication (written and verbal).
  • Creative problem-solving skills.

HOW TO APPLY

Please apply with a resume and cover letter demonstrating how you meet the skills above. If we would like to move forward with your application, a Rockstar recruiter will reach out to you to explain next steps and guide you through the process.

Rockstar is proud to be an equal opportunity employer, and we are committed to hiring, promoting, and compensating employees based on their qualifications and demonstrated ability to perform job responsibilities.

If you’ve got the right skills for the job, we want to hear from you. We encourage applications from all suitable candidates regardless of age, disability, gender identity, sexual orientation, religion, belief, or race.

Location: Carlsbad, California, United States
Date found: 2022-11-03

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