Sr. Product Manager, Store Relevance & Personalization

Sr. Product Manager, Store Relevance & Personalization

Location: San Diego, CA (Hybrid) 

The PlayStation Store Content Discovery team focuses on helping our players find their next game to play in our catalog. The primary challenge for the Content Discovery team is building out the experiences, systems, tools, and operating models to create a more personalized and dynamic game discovery experience for our players on our platform. As a member of this team, you will help drive key initiatives and projects that drive value for our Players, Partners, and our business.

As a Senior Product Manager focusing on Store Relevance and Personalization, you will lead the effort to build the foundational relevance solutions that enable us to scale personalization to every touchpoint. You will dive deep into creating Machine Learning models that help us deliver the right experience to the right player at the right time. Our team is looking for an experienced product manager to define the relevance & personalization solutions required for Store and offline & online measurement requirements for validating new models.

Responsibilities:

• Build and lead the roadmap to deliver deeper and more contextual personalization experiences across all digital commerce channels.

• Work closely with key internal global business partners to elicit requirements for new functionality.

• Partner with Program Management as they supervise delivery, manage timelines, resolve blockers and risks.

• Partner with Business Analysts to define business logic and requirements.

• Partner with Data Scientists and Engineering leads to prepare stories for delivery.

• Partner with Global Legal Teams to create a customer-centric, compliant, and optimized experience wherever in the world customers access it from.

• Interface with engineering teams to clearly convey requirements and provide insight into business rationale/benefits, including presenting at large planning events & to senior management.

• Ensure features are backed by important metrics, and that success is measured on an ongoing basis.

• Manage a backlog of epics and features, as well as driving prioritization in alignment with an identified short term monetization plan.

• Continually learn and develop in order to be a subject matter expert with respect to the competition and technology around digital retail and conversion optimization

• Be responsible for the backlog of initiatives and features and drive prioritization.

What we are looking for:

• 5+ years experience as a Product Manager or similar role

• Have excellent interpersonal and communication skills, as well as the ability to present ideas to large audiences.

• Be self-motivated and results oriented.

• The ability to think creatively while collaborating on new products, solutions, and features.

• The ability to travel domestic and international when safely able to do so.

Qualifications:

• Machine Learning / Data Science / Personalization product experience required.

• Proven track record working with partners, vendors and project team members to further the business goals of our products and services.

• Experience working in an agile/scrum development environment.

• Excellent written, verbal and interpersonal skills - You will be interacting with all types of people (sales and marketing, operations, user experience designers, engineers, managers, vendors, partners, etc.)

• Experience with experimentation and various methodologies.

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