Solution Architect - Game Services

unity

Unity

Role description

The opportunity

At Unity, we are re-inventing the way online games are built, launched, and operated. Our Game Services division focuses on delivering highly scalable, distributed, real-time services, empowering creators to launch new and engaging multiplayer player experiences with confidence.

Game Services provides a suite of connected services, matchmaking, voice chat, content delivery, and hybrid game server hosting solutions for the world’s biggest games, allowing our customers to focus on crafting phenomenal content for their living games.

Unity is looking for a highly motivated Partner Manager to manage our technical customer-facing team in Korea. You will be the counterparts of our commercially focused Client Partners with a balanced blend of technical expertise, commercial sensitivity, project management, and customer experience skills. Together you will guide prospective customers through our product offerings, best practices, implementation through production, and beyond.

What you’ll be doing

  • Be knowledgeable of the constantly evolving ecosystem that is Game Server Hosting
  • Analyze challenges, implement tasks, and support key customers in collaboration with sales teams
  • Collaborate closely with internal multi-functional partners to facilitate fixes, improvements, or adjustments to ensure customer success
  • Proactive in keeping up-to-date with internal systems, processes, standard methodologies and business policies
  • Document and communicate customer and sales needs to a wide team on a periodic basis, to collaborate on improvements and new efficiencies

What we’re looking for

  • Hosting related or comparable experience, with a deep technical knowledge of server hardware and networking
  • Self-motivated, able to work with minimal direction - with excellent verbal and written communication skills, to engage with peers, customers and internal partners at all levels in the organisation
  • Lateral problem solver to fulfill the requirements of the customer utilising inhouse technology and quick in identifying problems & brainstorming solutions, helping us to support customers and the Sales Team
  • Excellent grasp of the game hosting industry including all various types of hosting environments (for example Bare metal, Cloud, Private Cloud)
  • Effective communication in written and spoken English and Korean

You might also have

  • Solid grasp of basic scripting and programming
  • Knowledge/experience of the Gaming Industry
  • Understanding of game logic, behaviour and associated problems faced by a Game Developer.

 

Life at Unity

Unity (NYSE: U) is the world’s leading platform for creating and operating real-time 3D (RT3D) content. Creators, ranging from game developers to artists, architects, automotive designers, filmmakers, and others, use Unity to make their imaginations come to life. Unity’s platform provides a comprehensive set of software solutions to create, run and monetize interactive, real-time 2D and 3D content for mobile phones, tablets, PCs, consoles, and augmented and virtual reality devices.

Unity is at the forefront of development by working alongside partners to ensure optimized support for the latest releases and platforms. Apps developed by Unity creators were downloaded more than five billion times per month in 2020. For more information, please visit www.unity.com.

Unity is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, disability, gender, or any other protected status in accordance with applicable law. If there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.

#LI-MC1 #SEN

Location: Seoul, South Korea

Date posted: 2022-01-20