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Software Systems Engineer Intern

Playstation

Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.

Production Operations Engineering (POE) is what you get when you treat operations as if it’s a software problem. Our mission is to progress, protect, and provide for the software and systems behind PlayStation platform(s) with an ever-watchful eye on their availability, reliability, performance, and capacity. This is through a comprehensive and end to end understanding of the network, applications, 3rd party service providers, players, partners, local operations, development and all their inter-dependencies. 

Responsibilities

  • Application operations and production support of internal and public facing services within an AWS cloud environment, ensuring availability, resiliency, scalability and performance.

  • Provision, automate and ensure the production readiness of all new services and features introduced.

  • Identify areas for operational process improvement and automation. Drive the hands-on development of scripts and tools to automate these processes within our environment.

  • Increase observability on our platform by implementing robust monitoring and alerting patterns across our services. Develop rich, informative dashboards / reports on our services that provide valuable insight and meaningful alerting to drive down the MTTD and MTTR on platform incidents.

  • Collaborate and partner with other SRE teams that specialize in areas such as data services, CICD, and platform hosting to inspire changes and ensure optimal end-to-end system performance and resiliency across all back-end services within PlayStation.

  • Iteratively drive performance and capacity validation analysis for our services. Apply AWS patterns and technologies such as spot instances, dynamic auto-scaling and EKS to optimize resource usage and AWS spend.

  • Conduct, document and present root cause analysis documents to share incident insights and findings with our broader engineering organization.

  • Provide rotational on-call support where you’ll respond, detect, triage and resolve production incidents.

Qualifications 

  • Projected to graduate in 2024

  • Data Reporting & Analytics: SQL, MySQL, Oracle, or Big Data

  • Operating and supporting large scale and/or critical customer-facing production services or applications

  • Customer and peer relationship focused with strong interpersonal and communication skills

  • PASSIONATE(!) desire to automate and improve everything including process improvements, standardizing tools and technologies

  • Software development experience in one or more of following: Python, Go or Java

  • Excellent troubleshooting skills that span user experience, system, infrastructure, and network (TCP/IP).

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: United States, San Diego, CA
Date found: 2022-11-18

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