Senior Benefits Analyst

Senior Benefits Analyst
San Mateo, CA (collab) - requires onsite work

SIE is seeking a highly motivated, detail-oriented, analytical, innovative and customer-focused individual, who is both strategic and hands-on in leading all facets of benefits with the primary goal to deliver an exceptional employee experience built on smooth, efficient administration practices. The Sr. Benefits Analyst position will be responsible for day-to-day administration of Americas employee benefits programs, developing and implementing best in class solutions, managing assigned vendor relationships, participating in strategy and innovation sessions, owning and driving process improvements, assisting with open enrollment, and other project-based work as needed.

Responsibilities:

• Responsible for ongoing administration management of various health and welfare benefits in the US, Canada and Latin America. Specific programs may vary but may include medical, dental, vision, mental health, life insurance, perks, commuter benefits, and retirement.
• Participate in recommending, design, development, and implementation of new programs/policies and proactively evaluate improvements to current programs.
• Participate and provide recommendations in development of benefits strategy and philosophy.   
• Identify and drive process improvements and proactively refine the overall operations of the benefits function.
• Create or manage reporting delivery and accuracy for assigned programs.
• Support Open Enrollment, including benefit administration configuration and testing, benefit fair planning, employee communications drafting, employee intranet updates, and plan document review.
• Act as a subject matter expert for escalation of employee benefits inquiries and complaints to ensure quick, equitable, courteous resolution.
• Constantly evaluate current practices to find better ways to get the job done, innovate ways to solve problems, and employ a hands-on approach to benefits management.
• Audit existing plans and programs to ensure compliance and update as legislative requirements are updated.
• New benefit and vendor file set-up and testing.
• Reconcile error reports from our vendors, identify root causes for errors and work with benefits administrator or HRIS to revise interface coding.
• Ensure program compliance with federal and state regulations and conducting non-discrimination and other required testing.

Qualifications/Requirements:

• At least 4 years Benefits Administration experience
• Bachelor’s degree and/or equivalent in experience required
• Ability to work in a team environment with a strong sense of urgency
• Strong vendor management, project management, analytical, and problem-solving skills
• Strong customer service skills with a focus on employee education
• Knowledge of 401(k), and health and welfare benefit plan administration and management, ERISA, ACA, HIPAA and IRS regulations desired
• Experience with Benefits Administration platforms; Workday experience a plus
• Ability to handle confidential employee information with discretion and good judgment
• Ability to collaborate with various internal and external stakeholders such as HR Concierge, Finance, Payroll, and HRIS
• Strong Excel skills desired