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Senior Benefits Analyst



The Senior Benefits Analyst position at Sony Interactive Entertainment (SIE) in San Mateo, CA is responsible for managing and administering employee benefits programs in the Americas, including health and welfare benefits, retirement plans, and commuter benefits. The role involves developing and implementing new programs and policies, managing vendor relationships, participating in strategy and innovation sessions, and driving process improvements. The ideal candidate should have at least 4 years of benefits administration experience, strong vendor management, project management, analytical, and problem-solving skills, and knowledge of ERISA, ACA, HIPAA, and IRS regulations. The estimated base pay range for this role is $126,100-$189,100 USD, and the position is eligible for SIE's top-tier benefits package, including medical, dental, vision, matching 401(k), paid time off, wellness program, and employee discounts for Sony products. Sony is an Equal Opportunity Employer that encourages diversity and inclusivity.

Job description

Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.

Senior Benefits Analyst
San Mateo, CA (collab) - requires onsite 

SIE is seeking a highly motivated, detail-oriented, analytical, innovative and customer-focused individual, who is both strategic and hands-on in leading all facets of benefits with the primary goal to deliver an exceptional employee experience built on smooth, efficient administration practices. The Sr. Benefits Analyst position will be responsible for day-to-day administration of Americas employee benefits programs, developing and implementing best in class solutions, managing assigned vendor relationships, participating in strategy and innovation sessions, owning and driving process improvements, assisting with open enrollment, and other project-based work as needed.


  • Responsible for ongoing administration management of various health and welfare benefits in the US, Canada and Latin America. Specific programs may vary but may include medical, dental, vision, mental health, life insurance, perks, commuter benefits, and retirement.
  • Participate in recommending, design, development, and implementation of new programs/policies and proactively evaluate improvements to current programs.
  • Participate and provide recommendations in development of benefits strategy and philosophy.   
  • Identify and drive process improvements and proactively refine the overall operations of the benefits function.
  • Create or manage reporting delivery and accuracy for assigned programs.
  • Support Open Enrollment, including benefit administration configuration and testing, benefit fair planning, employee communications drafting, employee intranet updates, and plan document review.
  • Act as a subject matter expert for escalation of employee benefits inquiries and complaints to ensure quick, equitable, courteous resolution.
  • Constantly evaluate current practices to find better ways to get the job done, innovate ways to solve problems, and employ a hands-on approach to benefits management.
  • Audit existing plans and programs to ensure compliance and update as legislative requirements are updated.
  • New benefit and vendor file set-up and testing.
  • Reconcile error reports from our vendors, identify root causes for errors and work with benefits administrator or HRIS to revise interface coding.
  • Ensure program compliance with federal and state regulations and conducting non-discrimination and other required testing.


  • At least 4 years Benefits Administration experience
  • Bachelor’s degree and/or equivalent in experience required
  • Ability to work in a team environment with a strong sense of urgency
  • Strong vendor management, project management, analytical, and problem-solving skills
  • Strong customer service skills with a focus on employee education
  • Knowledge of 401(k), and health and welfare benefit plan administration and management, ERISA, ACA, HIPAA and IRS regulations desired
  • Experience with Benefits Administration platforms; Workday experience a plus
  • Ability to handle confidential employee information with discretion and good judgment
  • Ability to collaborate with various internal and external stakeholders such as HR Concierge, Finance, Payroll, and HRIS
  • Strong Excel skills desired

At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.

Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. 

In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more.

The estimated base pay range for this role is listed below.
$126,100—$189,100 USD

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: United States, San Mateo, CA

Country: United States

Date found: 2023-04-29

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