Rovio is looking for an IT Support Intern to join their IT Support team for a 6 month period. This is a full-time position, with a working week of 37.5 hours. The successful candidate will have experience in IT support or other technology customer support, familiarity with Windows, macOS, iOS and Android, strong verbal and written English skills, a love for technology, and a customer-oriented attitude. The recruitment process consists of two meetings: the first with the hiring manager, and the second with the team lead and team member(s). This role is part of the Games Technology Unit which provides services for mobile games, big data analytics, build and submission tools for games, cloud infrastructure for service and game servers, and gaming cloud services platform, Beacon. Rovio welcomes applicants to use the name they want to be addressed by in the application form, regardless of whether it is their legal name.
The IT team takes care of Rovio’s entire IT infrastructure, external and internal connectivity, and services. We enable people to work better by providing the right tools and excellent support. The IT team has won the Team of the Year award at Rovio two times in the last three years.
We are now looking for an IT Support Intern to join the IT Support team for a 6 months period. It's a full-time positions, hence working week is 37.5 hours.
You will have a major role in supporting people and operating our IT services locally. Every day will be different.
What your days will look like:
- Supporting people with their daily issues with hardware and software
- Providing access to various systems
- Ordering and preparing devices
Who we think will do great in this role has:
- Experience at IT support or other technology customer support
- Familiarity with Windows, macOS, iOS and Android
- Strong verbal and written English skills
- Love for technology
- Customer oriented attitude
First meeting: You will meet the hiring manager. The aim is for us to know who you are, what your experience has been and what motivates you. This is also an opportunity for you to learn about Rovio, the wider team and the specifics of the role.
Final round: You will be invited to meet the team lead and team member(s). Our aim is to get a clear overview of your skills, how you would fit with our working culture, your ambitions and where we can help each other develop.
IT is part of the Games Technology Unit which provides services for our mobile games including big data analytics, build and submission tools for games, cloud infrastructure for service and game servers, and our gaming cloud services platform, Beacon.
We welcome applicants to use the name they want to be addressed by in the application form, regardless of whether it is their legal name.
What to expect when you join us
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Location: Helsinki Metropolitan Area
Date found: 2023-03-01