Data Analyst (Junior - Senior)

Have you thought about a role as a Data Analyst in the gaming industry? This could be your opportunity to join our Live Operations team to support the mobile titles here at SEGA HARDlight. You would be responsible for creating queries of in-game data to produce user-friendly visualisations that support decision making – monitoring both Key Performance Indicators and uncovering actionable insights from our players to drive business impact.

Responsibilities

• Querying in-game data to form the basis of further analysis
• Creating and maintaining a range of data visualisations and dashboards
• Working closely with our Design, Live Ops and Management teams to support business decision-making
• Writing reports and presenting findings to a wide audience
• Identifying areas for improvement in our games in areas such as retention and monetisation
• Collaborating with other SEGA departments to utilise a variety of data sources
• Designing and testing new analytics features before they go live

Knowledge, Skills & Experience

Required:

• Confidence in data handling tools such as Excel and SQL
• Ability to create visualisations of data using Tableau or similar
• Strong communication skills, both in a technical and non-technical context
• Self-motivation, organisational skills, and an attention to detail
• A passion for games and data, and promoting a data-driven approach across the company
• Good problem-solving skills, with a drive to search beyond immediately available information

Desired

• Experience in the games industry, ideally on free to play games
• Knowledge of industry specific KPIs
• Experience of designing and conducting experiments and AB testing
• Knowledge of a full data pipeline, from schema definition through to data visualisation
• Experience of other data analysis tools such as Python (Pandas/NumPy) or R

Why work at HARDlight

• You'll have access to a comprehensive benefits package that includes ULEV car salary sacrifice, life assurance, income protection, private healthcare & dental insurance schemes and an enhanced contributory pension scheme
• We offer competitive salaries and a fantastic bonus scheme so that you can stay motivated and focused on making HARDlight the best it can be
• For gaming buffs, we offer free SEGA games on Steam and a home technology scheme
• Fitness fanatics will love our discounted gym membership and ride-to-work scheme. You can find your zen with weekly yoga classes as well as in-house massage therapy
• We pride ourselves on having flexible working hours to help work fit around you
• The opportunity to be a large part of a small team, developing innovative titles with a huge SEGA back catalogue
• We pride ourselves on helping you achieve your ambitions and offer Udemy courses to help improve your skills to become better equipped to further your career
• We want people of all backgrounds to see themselves represented and included in our work, so we actively seek to diversify our team and bring more voices to the table. All applicants are welcome!

We are taking a hybrid working approach and you will be expected to work 3 days in the office with the option of 2 days out of the office.