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Community Manager, Mobile



2K Games is a global video game company that publishes titles developed by influential game development studios. They are looking for a Community Manager to build and manage player communities for their upcoming mobile games. The role involves creating and executing community marketing strategies, developing relationships with key community advocates and influencers, and aggregating and actioning player feedback. The ideal candidate should have experience in communications, be a self-starter, and have a holistic view of the player journey. The role is based in Novato, CA or Los Angeles, CA and reports to the Vice President, Head of Mobile and F2P Marketing. 2K Games is an equal opportunity employer committed to diversity and inclusion.

Job description

Who We Are

Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios responsible for developing 2K’s portfolio of world-class games across multiple platforms, include Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, and HB Studios. Our portfolio of titles is expanding due to our global strategic plan, building and acquiring exciting studios whose content continues to inspire all of us! 2K publishes titles in today’s most popular gaming genres, including sports, shooters, action, role-playing, strategy, casual, and family entertainment.

Our team of engineers, marketers, artists, writers, data scientists, producers, thinkers and doers, are the professional publishing stewards of our growing library of critically-acclaimed franchises such as NBA 2K, Battleborn, BioShock, Borderlands, The Darkness, Mafia, Sid Meier’s Civilization, WWE 2K, and XCOM.

At 2K, we pride ourselves on creating an inclusive work environment, which means encouraging our teams to Come as You Are and do your best work! We are dedicated to diversity and inclusion, and want our community of candidates to reflect this commitment. We encourage all qualified applicants to explore our global positions. 2K is headquartered in Novato, California and is a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO).

What We Need

2K is looking for a passionate and self-motivated Community Manager to build the future of Community on mobile and be the voice of players for our new and exciting upcoming mobile games. As part of the mobile marketing team, this role will work a number of stakeholders to own and drive all community efforts for their assigned titles.

As an individual contributor within a multidisciplinary team, you will create and execute community marketing strategies for 2K’s new mobile titles and manage their growing player communities. You’ll develop and maintain relationships with key community advocates and influencers, grow the franchise followings, and engage with mobile game consumers online & through various social media channels. You will build systems to aggregate and action player feedback through multiple channels including via the App Store, Google Play Store, and via several key social media channels and online communities.

The role is inherently collaborative. Key departments that the role will interact with are the mobile marketing team, mobile ops, internal and external developers, and the console/PC community and influencer teams. The role is based in Novato, CA or Los Angeles, CA and reports to the Vice President, Head of Mobile and F2P Marketing.

What You’ll Do

  • Create the future of Community for mobile games by building an impact-focused, data driven, player first Community blueprint that can drive measurable impact on player retention
  • Brings deep knowledge of mobile game communities to foster, grow, and manage our community outreach, developing the ground floor relationships with our customers to create fans for life through compelling content creation, VIP management, and developing effective player feedback systems
  • Schedule content and maintain social media calendar
  • Report on game ratings and sentiment for mobile titles via the App Store and Google Play Store
  • Work hand in hand with product marketing, user acquisition, product, and development teams to cultivate a large and engaged group of game advocates
  • Regular reporting to the wider team on current community trends, sentiment, and channel performance; use data to inform recommendations for ongoing community outreach initiatives, messaging, and promotions to both existing and prospective players
  • Act on behalf of our players and bring their voice into studio team discussions and meetings; ensure consumer sentiment, desires, and needs are understood and met through ongoing promotional support and the development of our products

What Will Make You A Great Fit

If you’re an outgoing, self-motivated, and experienced communications professional, you might be the right fit as a Community Manager for 2K’s mobile team. You know that Community can and will play a critical part of the future of mobile gaming, and you’re driven to test, learn, optimize, and scale all available tactics to figure out what that future is. You have an interest in and experience being a key contributor to player engagement strategies and will thrive on working autonomously on your portion of the broader marketing and product plan. You have the ability to distill complex projects into actionable items that can be communicated and assisted with when appropriate. Clarity of thought is a must. You should have a holistic view of the entire player journey and the impact of actions at various stages. You should be a solution-oriented, creative problem solver and self-starter with passion and enthusiasm for driving results.



As an equal opportunity employer, we are committed to ensuring that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform their essential job functions, and to receive other benefits and privileges of employment. Please contact us if you need reasonable accommodation.

Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use accounts.

Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use accounts.



Location: California, United States

Country: United States

Date found: 2023-04-11

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