Creative Assembly is seeking an experienced Business Intelligence Analyst to join their finance team in Horsham, West Sussex. The role involves collaborating with multiple departments to provide analysis and insights for data-driven decision making. The ideal candidate should have experience in revenue forecasting, advanced Excel modeling skills, and the ability to work in a fast-paced environment. Desirable skills include familiarity with financial reporting concepts, video game industry knowledge, and experience with data visualization packages. The company offers flexible working arrangements, benefits such as private medical and dental insurance, and opportunities for career development and training. They are an equal opportunities employer.

<div>
                    <em>Position at Creative Assembly</em>
                </div>
            <p>
                Creative Assembly is looking for an experienced Business Intelligence Analyst to join the finance team at our studio based in Horsham, in the heart of West Sussex.<br /><br />As a Business Intelligence Analyst, you will work in close collaboration with multiple departments across the studio to deliver comprehensive analysis and insights that will help in data driven decision making.<br /><br />You’ll need to be familiar with the video games industry to help CA understand its position within the industry and spot opportunities that would help us grow. You will be our go to person for all revenue forecasting, mainly for upcoming games, which in turn will be used in building our P&amp;Ls and to advise the business on the profitability of each game. <br /><br />Flexible working at Creative Assembly includes hybrid, fully remote within country of employment for eligible roles, and in-studio. We recognise that there is no one-size-fits-all approach and empower our teams to define the working patterns which work best for them, which may mean different things for different teams and roles and at different times.<br /><br />This role can be offered as hybrid, in-studio and fully remote within country of employment. Further details can be discussed during the recruitment process.<br /><br /><strong>Key Responsibilities</strong><br />  <br />In this role, your primary responsibility is to create revenue forecasts and improve the forecasting process. You will be responsible for day-to-day collaboration between CA and its parent company (SEGA) and making sure that all stakeholders are on board with forecast submissions. You will make presentations to stakeholders on key product updates and commercial opportunities. <br /><br />Working closely with the other members of the Business Intelligence department, you will not only learn the current forecasting process, but you will also help develop new processes including, for example, subscription modelling. <br /><br />On a day-to-day basis, you will:<br /></p><ul><li>Undertake data exploration and analysis and draw business insights that add real value to the business</li><li>Work with stakeholders to help answer key business questions, this will include ad-hoc analysis to support decision making</li><li>Analyse historical data, market trends and predictors of future title performance</li><li>Aid in the creation of models that forecast the financial performance of game titles</li><li>Assist with scenario modeling that explores the impact of pricing proposals, release date changes, and promotional and commercial opportunities. </li></ul><strong>Knowledge, Skill and Experience </strong><br /><br /><strong>Essential</strong><br /><ul><li>Experience in a large a large corporate environment and able to work independently</li><li>Strong understanding of user/player concepts and metrics (MAU, DAU, ARPU) and how to determine and forecast these from existing data</li><li>Experience in revenue forecasting – advanced understanding of building accurate forecasts, the ability to identify quality data and apply necessary patterns and adjustments to the current need</li><li>Ability to work in a fast-paced environment, managing multiple tasks efficiently</li><li>Advanced Excel modelling skills with experience of managing large and complex data sets</li><li>Inquiring, analytical, process-oriented in person, keen to seek out new information and advise where positive strategic change could take place</li><li>Excellent collaboration, communication and influencing skills with experience in presenting to all levels (PowerPoint needed).</li></ul><strong>Desirable</strong><br /><ul><li>Experience with Live Products, working on live services and SaaS forecasting or any other subscription-based experience</li><li>Familiarity with financial reporting concepts such as P&amp;Ls, capitalisation, and amortisation etc</li><li>Good understanding of video games and key video game concepts (free to play, downloadable content, micro transactions etc.)</li><li>Experience of data visualisation packages such as Power BI</li><li>Experience in designing and delivering high-quality financial analysis.</li></ul><br /><br /><strong>About Creative Assembly</strong><br /><br />It’s an exciting time to be a part of our craft-led studio as we push boundaries, creating deep and detailed experiences that last. <br /><br />Our teams are diverse from across the world, from trainees to industry veterans who constantly challenge us and make sure we are striving for the best within our games and our studio life. We are united through our shared values of Quality, Focus, Teamwork, Respect and Trust and we win awards for our culture and our people-centric approach, having won a Best Place to Work Award for six consecutive years. We invest in our people, the studio, and our projects. We are a company that’s secure and safe – you don’t need to worry about job security at CA.<br /><br />We’ll give you the creative freedom, tools, support, and development to achieve your potential. <br /><br />Our studios are based in Horsham, UK and Sofia, Bulgaria, including several bespoke state-of-the-art audio suites and a dedicated motion capture facility. <br /><br />We offer many benefits to support you and your family including:<br /><ul><li>Flexible working: hybrid, fully remote within country of employment for eligible roles, and in-studio working<br /><br /></li><li>Work from Anywhere for a temporary period each year (restrictions apply such as VISAs)<br /><br /></li><li>Enhanced holiday allowance, maternity and paternity breaks, flexibility with our core hours, and no-notice holidays<br /><br /></li><li>Bespoke relocation package for you and your dependents, with support throughout the process from our dedicated Relocation Specialists<br /><br /></li><li>Private medical and dental insurance, life insurance, permanent health insurance, critical illness cover and free health care screening<br /><br /></li><li>Generous holiday allowance plus full studio closure over the Christmas and New Year period, and all UK Bank holidays<br /><br /></li><li>Annual discretionary studio bonus<br /><br /></li><li>Join our award-winning education and social responsibility programme; the Legacy Project, as an industry ambassador to mentor and educate others<br /><br /></li><li>Defined career development pathways and personalised training support including SEGA Dev Day, internal masterclasses, prestigious creative workshops, on-site training with renowned specialists and global conference attendance<br /><br /></li><li>Opportunity to join our Diversity and Inclusion Network – an employee-led group<br /><br /></li><li>Season ticket travel loans and cycle to work scheme with free bike servicing and discounted car valet service on site<br /><br /></li><li>Free games and merchandise plus access to our extensive games library<br /><br /></li><li>Free breakfast in the studio every day - toast, bagels, pancakes, cereals, yoghurts, fresh fruit, smoothies, juices, milkshakes and more in our fully stocked kitchen<br /><br /></li><li>Wellbeing support with an employee assistance programme and onsite confidential sessions<br /><br /></li><li>In-studio heavily subsidised massage therapy<br /><br /></li><li>Discounts for home technology, travel insurance, corporate gym membership, cinema tickets, holidays, trips out and Ikea vouchers, and many local businesses including estate agents<br /><br /></li><li>Studio parties for you and your family; such as our Summer Festival, Christmas Party plus a separate Children’s Christmas Party. We also have Cinema days and wrap parties for game releases<br /><br /></li><li>Studio community activities such as life drawing, creative writing, Pilates, Walking Challenges, Couch to 5k, basketball, game and movie evenings, board game club, 5-a-side football, CA Choir, Sword fighting (yes, sword fighting) and loads more.</li></ul>Our studio sites have disabled access. We are an equal opportunities employer and encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, marriage or civil partnership, pregnancy or maternity, religion or belief. ​ ​ 
            <p></p>

The Monetization Director will be responsible for developing and implementing a long-term monetization strategy for an unannounced project in the Paris studio. They will work closely with production teams to prioritize monetization opportunities based on key performance indicators and collaborate with game designers to identify and implement new features and items to improve user conversion, retention, and monetization. The Monetization Director will also work with marketing teams to develop efficient marketing for monetized features and items, collaborate with BI and financial planning teams to measure, analyze, and forecast performance and revenues, and conduct market research to stay on top of industry trends.

Reporting to the Brand Director, you will join the marketing team of one of our ambitious unannounced projects in the Paris studio. As a Monetization Director (M/NB/W), your daily quest will be to define a long term monetization strategy which respects the core values of the game, and creates an optimal player experience. You will collaborate with the production teams in order to prioritize monetization opportunities based on key performance indicators.

Your missions will be the following:

- Define, implement and monitor the game's monetization strategy to maximize player conversion and revenues using Acquisition and Retention levers
- Define in-game item pricing, identify potential sales drivers, launch innovative monetization offers and features (i.e. subscriptions, virtual goods, social monetization) and optimize the monetization flow and consumer experience for the players, maintaining the integrity of the vision for the game
- Define tools to sustain your post-launch business operations
Follow-up the quality of monetization features and content integration
- Work in close collaboration with game designers to identify, design and implement new features and items to improve user conversion, retention and monetization
- Liaise with marketing teams to develop an efficient marketing for the monetized features and items of the game
- Collaborate with BI & financial planning teams to measure, analyze and forecast the performance and revenues of the game’s monetized content
- Define Key Performance Indicators (KPIs) and targets for monetization.
 - Provide monetization and item sales reporting and communicate information on key performance indicators (KPIs) to interested teams
- Conduct and communicate competition and market watch to stay on the edge of the industry’s monetization practices and trends

Creative Assembly is looking for an experienced Business Intelligence Analyst to join their finance team in Horsham, West Sussex. The role can be offered as hybrid, in-studio and fully remote within country of employment. The primary responsibility of the Business Intelligence Analyst is to create revenue forecasts and improve the forecasting process. They will be responsible for day-to-day collaboration between Creative Assembly and its parent company (SEGA) and making sure that all stakeholders are on board with forecast submissions. The ideal candidate will have experience in a large corporate environment, a strong understanding of user/player concepts and metrics, experience in revenue forecasting, advanced Excel modelling skills, and experience in data exploration and analysis. They should also have experience in presenting to all levels and be inquiring, analytical, and process-oriented. Desirable experience includes familiarity with financial reporting concepts, experience with Live Products, working on live services and SaaS forecasting, a good understanding of video games and key video game concepts, experience with data visualisation packages, and experience in designing and delivering high-quality financial analysis. Creative Assembly offers many benefits to support their employees and their families, including flexible working, enhanced holiday allowance, maternity and paternity breaks, relocation packages, private medical and dental insurance, life insurance, permanent health insurance, critical illness cover, generous holiday allowance, and more.

<p>
                Creative Assembly is looking for an experienced Business Intelligence Analyst to join the finance team at our studio based in Horsham, in the heart of West Sussex.<br /><br />As a Business Intelligence Analyst, you will work in close collaboration with multiple departments across the studio to deliver comprehensive analysis and insights that will help in data driven decision making.<br /><br />You’ll need to be familiar with the video games industry to help CA understand its position within the industry and spot opportunities that would help us grow. You will be our go to person for all revenue forecasting, mainly for upcoming games, which in turn will be used in building our P&amp;Ls and to advise the business on the profitability of each game. <br /><br />Flexible working at Creative Assembly includes hybrid, fully remote within country of employment for eligible roles, and in-studio. We recognise that there is no one-size-fits-all approach and empower our teams to define the working patterns which work best for them, which may mean different things for different teams and roles and at different times.<br /><br />This role can be offered as hybrid, in-studio and fully remote within country of employment. Further details can be discussed during the recruitment process.<br /><br /><strong>Key Responsibilities</strong><br />  <br />In this role, your primary responsibility is to create revenue forecasts and improve the forecasting process. You will be responsible for day-to-day collaboration between CA and its parent company (SEGA) and making sure that all stakeholders are on board with forecast submissions. You will make presentations to stakeholders on key product updates and commercial opportunities. <br /><br />Working closely with the other members of the Business Intelligence department, you will not only learn the current forecasting process, but you will also help develop new processes including, for example, subscription modelling. <br /><br />On a day-to-day basis, you will:<br /></p><ul><li>Undertake data exploration and analysis and draw business insights that add real value to the business</li><li>Work with stakeholders to help answer key business questions, this will include ad-hoc analysis to support decision making</li><li>Analyse historical data, market trends and predictors of future title performance</li><li>Aid in the creation of models that forecast the financial performance of game titles</li><li>Assist with scenario modeling that explores the impact of pricing proposals, release date changes, and promotional and commercial opportunities. </li></ul><strong>Knowledge, Skill and Experience </strong><br /><br /><strong>Essential</strong><br /><ul><li>Experience in a large a large corporate environment and able to work independently</li><li>Strong understanding of user/player concepts and metrics (MAU, DAU, ARPU) and how to determine and forecast these from existing data</li><li>Experience in revenue forecasting – advanced understanding of building accurate forecasts, the ability to identify quality data and apply necessary patterns and adjustments to the current need</li><li>Ability to work in a fast-paced environment, managing multiple tasks efficiently</li><li>Advanced Excel modelling skills with experience of managing large and complex data sets</li><li>Inquiring, analytical, process-oriented in person, keen to seek out new information and advise where positive strategic change could take place</li><li>Excellent collaboration, communication and influencing skills with experience in presenting to all levels (PowerPoint needed).</li></ul><strong>Desirable</strong><br /><ul><li>Experience with Live Products, working on live services and SaaS forecasting or any other subscription-based experience</li><li>Familiarity with financial reporting concepts such as P&amp;Ls, capitalisation, and amortisation etc</li><li>Good understanding of video games and key video game concepts (free to play, downloadable content, micro transactions etc.)</li><li>Experience of data visualisation packages such as Power BI</li><li>Experience in designing and delivering high-quality financial analysis.</li></ul><br /><br /><strong>About Creative Assembly</strong><br /><br />It’s an exciting time to be a part of our craft-led studio as we push boundaries, creating deep and detailed experiences that last. <br /><br />Our teams are diverse from across the world, from trainees to industry veterans who constantly challenge us and make sure we are striving for the best within our games and our studio life. We are united through our shared values of Quality, Focus, Teamwork, Respect and Trust and we win awards for our culture and our people-centric approach, having won a Best Place to Work Award for six consecutive years. We invest in our people, the studio, and our projects. We are a company that’s secure and safe – you don’t need to worry about job security at CA.<br /><br />We’ll give you the creative freedom, tools, support, and development to achieve your potential. <br /><br />Our studios are based in Horsham, UK and Sofia, Bulgaria, including several bespoke state-of-the-art audio suites and a dedicated motion capture facility. <br /><br />We offer many benefits to support you and your family including:<br /><ul><li>Flexible working: hybrid, fully remote within country of employment for eligible roles, and in-studio working<br /><br /></li><li>Work from Anywhere for a temporary period each year (restrictions apply such as VISAs)<br /><br /></li><li>Enhanced holiday allowance, maternity and paternity breaks, flexibility with our core hours, and no-notice holidays<br /><br /></li><li>Bespoke relocation package for you and your dependents, with support throughout the process from our dedicated Relocation Specialists<br /><br /></li><li>Private medical and dental insurance, life insurance, permanent health insurance, critical illness cover and free health care screening<br /><br /></li><li>Generous holiday allowance plus full studio closure over the Christmas and New Year period, and all UK Bank holidays<br /><br /></li><li>Annual discretionary studio bonus<br /><br /></li><li>Join our award-winning education and social responsibility programme; the Legacy Project, as an industry ambassador to mentor and educate others<br /><br /></li><li>Defined career development pathways and personalised training support including SEGA Dev Day, internal masterclasses, prestigious creative workshops, on-site training with renowned specialists and global conference attendance<br /><br /></li><li>Opportunity to join our Diversity and Inclusion Network – an employee-led group<br /><br /></li><li>Season ticket travel loans and cycle to work scheme with free bike servicing and discounted car valet service on site<br /><br /></li><li>Free games and merchandise plus access to our extensive games library<br /><br /></li><li>Free breakfast in the studio every day - toast, bagels, pancakes, cereals, yoghurts, fresh fruit, smoothies, juices, milkshakes and more in our fully stocked kitchen<br /><br /></li><li>Wellbeing support with an employee assistance programme and onsite confidential sessions<br /><br /></li><li>In-studio heavily subsidised massage therapy<br /><br /></li><li>Discounts for home technology, travel insurance, corporate gym membership, cinema tickets, holidays, trips out and Ikea vouchers, and many local businesses including estate agents<br /><br /></li><li>Studio parties for you and your family; such as our Summer Festival, Christmas Party plus a separate Children’s Christmas Party. We also have Cinema days and wrap parties for game releases<br /><br /></li><li>Studio community activities such as life drawing, creative writing, Pilates, Walking Challenges, Couch to 5k, basketball, game and movie evenings, board game club, 5-a-side football, CA Choir, Sword fighting (yes, sword fighting) and loads more.</li></ul>Our studio sites have disabled access. We are an equal opportunities employer and encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, marriage or civil partnership, pregnancy or maternity, religion or belief. ​ ​ 
            <p></p>

Rovio is looking for a passionate Lead Data Analyst to join their Puzzle Studio in Helsinki, Finland and help strengthen the analytics craft. This role entails both individual contributor and leadership duties, as the Lead Data Analyst will be responsible for supervising a team of Data Analysts and providing them with support and guidance. The Lead Data Analyst will be responsible for exploring new and emerging trends in puzzle games, building a deep understanding of the puzzle genre and its players, and introducing innovations in puzzle game core. They will also be responsible for providing players with exciting new content and events, creating a true emotional connection with players, and driving decision making through presentation of work and spreading best practises to analytics and game teams. The Lead Data Analyst should have a passion for casual gaming and problem solving, several years of experience as an analyst, data scientist or product manager, preferably in the gaming industry, and the ability to turn analysis into valuable action. The recruitment process includes an introduction call, a first meeting, a take home test, a team meeting, and a final round. Rovio welcomes applicants to use the name they want to be addressed by in the application form, regardless of whether it is their legal name.

<div><div>We are looking for a passionate Lead Data Analyst to join our Puzzle Studio in Helsinki, Finland and help us strengthen the analytics craft at Rovio by heading a growing team of game analysts. We at Rovio’s Puzzle Studio have our sights set on becoming the most successful casual puzzle game studio in the world. Exploring new and emerging trends in puzzle games, we have built a deep understanding of the puzzle genre and its players since our founding in 2014. We have introduced innovations in puzzle game core with the free-flowing Angry Birds Dream Blast, and provided players with exciting new content and events in fan-favourite games such as Angry Birds Friends. With our games, we aim to create a true emotional connection that stays with players even when they’re not playing.</div><div><br /></div><div>Coming into this role will give you a key position in contributing to Rovio’s future. In this role you will have a chance to work full-time on one of our games providing it with critical game analytics and ensuring that the game team receives valuable insights to propel the game forward. This role also entails leadership duties. As a team manager, you will be supervising a few Data Analysts and providing them with support and guidance they need to grow in Rovio and elevate their careers. You will nourish an inspiring team culture and mentor your team members to develop professionally. </div><div><br /></div><div>We expect you to be a gamer at heart with return of investment on the top of your mind. You are an excellent individual contributor who leads by example. To thrive in this position it is imperative to have well-developed communication skills as you will work with people from different expertise and will at times need to explain complex subjects. Communication is the key to make data actionable. Additionally, you should be able to clearly define suggestions and work with your team to accomplish their goals. </div><div><br /></div></div><div><div><h3>What your days will look like:</h3><ul><ul><li>You will spend most of your time as a senior analyst in a game project building new features and growing the game together with your team</li><li>Understanding changes in key metrics and long-term trends</li><li>Supporting the studio analytics craft lead in portfolio level analysis and roadmap planning</li><li>Driving decision making through presentation of work and spreading best practises to analytics and game teams</li><li>Developing models of player behaviour for analysis and automated experience optimisation</li><li>Designing and evaluating experiments</li><li>Creating dashboards and reports</li><li>Building data sets and automating data processing using SQL</li><li>Drafting and assessing gameplay tracking events</li><li>In addition you will have an opportunity to grow your leadership skills and support a few data analysts in the department as their direct supervisor</li><li>Coaching team members to improve their performance and help them advance in their career development</li><div><br /></div></ul></ul></div></div><div><div><h3>Who we think will do great in this role has:</h3><ul><ul><li>Passion for casual gaming and problem solving</li><li>Genuine interest in people leadership </li><li>Several years experience as an analyst, data scientist or product manager, preferably in the gaming industry</li><li>Track record in mentoring data analysts</li><li>Ability to turn analysis into valuable action</li><li>Data literacy and quantitative analysis skills</li><li>Experience in A/B testing design, implementation and decision making</li><li>High level of proficiency in relevant scripting language(s), e.g. SQL and Python/R</li><li>Understanding of statistical methods  and machine learning</li><div><br /></div></ul></ul></div></div><div><div><h3>Recruitment process:</h3><ul><ul><li><b>Introduction:</b> you will have a first call with our talent acquisition partner and discuss how you see your next step and what you would like to bring to Rovio.</li><li><b>First meeting: </b>you will get a chance to explore one of our games and meet the hiring manager. We want to know who you are and what motivates you. This is also an opportunity for you to learn more about Rovio and the specifics of the role. We will also talk about your technical skills and go over some practical problem solving case studies.</li><li><b>Take home test</b></li><li><b>Team meeting</b>:  You will be invited to meet the game team lead and other team member(s). Our aim is to get a clear overview of your skills, how you would fit with our working culture, your ambitions and where we can help you develop.</li><li><b>Final round:</b> You will meet your future manager and our HR specialist. The goal is to explain the people processes here and discuss your views on people leadership. If you would like to meet your future team, we will be happy to organise a meet-and-greet with the team.</li></ul></ul></div></div><div><div>Data is at the heart of everything we do at Rovio. It enables us to continually improve our games and provide incredible experiences for the millions of users who play our games every day. All of this data is only valuable if it can be used to guide our day to day operations. It is the job of Rovio data craft to turn that raw data into actionable insights for Rovio’s games teams and other business units. The data craft aims to empower Rovio’s teams with insightful data, and also with relevant tools and models that support decision making.</div><div><br /></div><div><b>---</b></div><div>We welcome applicants to use the name they want to be addressed by in the application form, regardless of whether it is their legal name.</div><div><br /></div><div><b>What to expect when you join us</b></div><div><b>Meet the Rovians</b></div><div><b>About Rovio</b></div></div><div>Apply for this job</div>

This is an exciting opportunity to join Jagex, a leader in creating deep and engaging experiences on PC and mobile, as their Corporate Development/M&amp;A Associate. Reporting to the Director Corporate Development, you will be responsible for the ongoing development and execution of Jagex’s M&amp;A strategy and inorganic growth plan. You will be involved in the acquisition process end-to-end, from pipeline to deal execution and post-merger integration. Your duties will include maintaining the M&amp;A pipeline, performing initial analysis on targets, creating financial models, valuation exercises and return sensitivity analysis, drafting comprehensive Investment Papers, reviewing and analysing third-party due diligence reports, coordinating with third-party advisers, and creating reports on an ad-hoc basis. To be successful in this role, you will need a relevant undergraduate degree (e.g. Finance, Accounting, Business Management, Mathematics, Economics), experience in transaction services, investment banking, private equity, or corporate development, advanced skills in MS Excel, and excellent financial modelling capability. Desirable skills include ACA/ACCA/CFA qualification, and an interest/some understanding of the interactive entertainment industry and video games businesses. Jagex operates a remote working policy and this role can be performed on a remote basis as long as the place of work is within the UK. This role offers a competitive salary and benefits package, including flexible working, bonus scheme, private health care, gym

<div><div><b>Job Purpose: </b></div><div><br /></div><div>As our new Corporate Development / M&amp;A Associate you will report to the Director Corporate Development, and will primarily work on the ongoing development and execution of Jagex’s M&amp;A strategy and inorganic growth plan. The Corporate Development / M&amp;A Associate will support the acquisition process end-to-end, from pipeline to deal execution and post-merger integration. </div><div><br /></div><div>As a Carlyle backed business, M&amp;A forms an important part of Jagex’s growth strategy. The work you will be doing will be high paced but also highly visible - your contribution will have a meaningful impact on the Group’s success.  </div></div><div><div><h3>Key Duties Include:</h3><ul><ul><li>Support with maintenance of the M&amp;A pipeline.</li><li>Assist with the performance of initial analysis on targets and drafting of preliminary assessment reports.</li><li>Creating detailed (3-statement) financial models, valuation exercises and return sensitivity analysis on M&amp;A targets for discussion and inclusion in reports.</li><li>Support drafting comprehensive Investment Papers on M&amp;A targets for presentation to the Management Board for each acquisition.</li><li>Review and analyse third-party due diligence reports.</li><li>Coordinating with third-party advisers on transactional matters, including setting up and managing internal calls and meetings, produce minutes, actions and follow-up on stakeholders.</li><li>Support cross-functional coordination with internal departments to support transaction execution.</li><li>Support with maintenance of the M&amp;A pipeline.</li><li>Maintains M&amp;A templates, market scans and valuation trends.</li><li>Creating reports on an ad-hoc basis and at the discretion of the M&amp;A leadership.</li><li>Effectively coordinating and managing multiple due diligence and closing assignments as well as prioritising tasks.</li></ul></ul></div></div><div><div><h3>Requirements:</h3><ul><ul><li>Relevant undergraduate degree e.g. Finance, Accounting, Business Management, Mathematics, Economics.</li><li>Experience in transaction services, investment banking, private equity, corporate development. </li><li>End-to-end experience in M&amp;A process is essential</li><li>Advanced skills in MS Excel and competent in the use of software products including Microsoft Word, Excel, PowerPoint – excellent financial modelling capability.</li><li>Strategic thinking individual with structured and target oriented approach.</li><li>Commercial mind-set; problem solver with a “can do” attitude.</li><div><br /></div></ul></ul></div></div><div><div><h3>Desirable Skills</h3><ul><ul><li>ACA/ACCA/CFA qualified – or working toward </li><li>An interest/ some understanding of the interactive entertainment industry and video games businesses</li></ul></ul></div></div><div><div><b>Other Important Information:</b></div><div>Jagex operates a remote working policy and this role can be performed on a remote basis as long as the place of work is within the UK. </div><div><br /></div><div>Please note we are unable to accept applications requiring work-visa sponsorship for this role.</div><div><br /></div><div><br /></div><div><b>Company Overview:</b></div><div><br /></div><div>A leader in creating deep and engaging experiences on PC and mobile, Jagex was founded in 2001 and is today one of the UK’s biggest and most respected video game developers and publishers.</div><div><br /></div><div>Famed for its flagship MMOs RuneScape and Old School RuneScape, Jagex has welcomed more than 260million player accounts to its world and created a $1bn lifetime franchise revenue. Today the RuneScape franchise exists beyond running games in live operations; our titles are living games that connect and inspire millions of players, with content and experiences both inside and outside of inexhaustible game worlds. </div><div><br /></div><div>Both RuneScape and Old School RuneScape, on PC and mobile, offer ever-evolving, highly-active worlds and our community-focussed development ethos empowers players to have a real say in how each game is shaped. </div><div><br /></div><div>Jagex is expanding and extending its portfolio with fresh franchise titles, new IP and, in 2018 launched Jagex Partners, delivering third-party publishing and operational services exclusively for the living games of the future. </div><div><br /></div><div>Jagex employs more than 400 people at its Cambridge headquarters and is on the hunt for talented people to work across the business to help the company to achieve yet another year of record growth and player satisfaction.</div><div><br /></div><div><br /></div><div><b>Company Benefits:</b></div><div><br /></div><div>-	Flexible Working</div><div>-	Bonus Scheme</div><div>-	Private Health Care </div><div>-	Gym Membership</div><div>-   Monthly Energy Allowance</div><div>-	Generous Pension Contributions</div><div>-	Life Insurance</div><div>-	Free Cycle Repair</div><div>-	Income Protection</div><div>-	Dental Plan</div><div>-	Free Fruit and Drinks</div><div>-	Subsidised Canteen</div><div><br /></div><div>Feel like you fit this role, but don’t meet all the requirements? We strive for fresh perspectives, so as long as you can demonstrate how your attitude and other abilities might make up for any gaps we would welcome your application!</div><div> </div><div>Jagex are an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, marriage or civil partnership, pregnancy or maternity, religion or belief.</div></div><div>Apply for this job</div>

Wargaming is looking to hire a Business Analyst to join their Change &amp; Delivery team. The ideal candidate should have 2+ years of analytical experience in a global organization, with exposure to Finance operations and/or a strong understanding of process mapping and process. Excellent MS Office skills, specifically Excel, Word and PowerPoint, are essential, as well as strong communication skills and the curiosity to learn on the job in a fast-paced environment. The Business Analyst will be responsible for studying business needs of functional teams, collaborating with internal clients and other functional teams, utilizing business analysis tools, constructing workflow charts and diagrams, recommending controls, defining project requirements, providing business case analysis, and performing periodic reviews and analyses of current processes. Russian language skills, understanding of Lean Six Sigma and/or project management methodologies, understanding of Agile approach and its methodologies, experience with Atlassian products, and experience with Power BI, SAPUI are all highly regarded.

<p><strong></strong></p>
<h3><strong>Job Overview</strong></h3>
<p>Wargaming is looking to hire a Business Analyst to the Change &amp; Delivery team which is responsible for the delivery of change related projects and programmes for the finance function and these often have impact across our wider enterprise.</p>
<p>We have several strategic programmes commencing and we’re looking for an experienced Business Analyst (2 + years’ analytical experience in a global organisation).  Ideally, we’d like someone with exposure to Finance operations and/or a strong understanding of process mapping and process. Excellent MS Office skills is essential, specifically Excel, Word and PowerPoint. Also essential are strong communication skills and the curiosity to learn on the job in a fast-paced environment.</p>
<h3><strong>What will you do?</strong></h3>
<ul>
<li>
<p>Thoroughly study business needs of functional teams, evaluate these and apply your experience to make recommendations and support the creation of strong business solutions</p>
</li>
<li>
<p>Collaborate with internal clients and other functional teams (Development, QA, UX/UI, Maintenance) and other involved people to support overall programme delivery</p>
</li>
<li>
<p>Work on requirements definition and analysis throughout the whole lifecycle of the solution</p>
</li>
<li>
<p>Utilize business analysis tools: models, prototypes, schemes, diagrams and templates</p>
</li>
<li>
<p>Construct workflow charts and diagrams; studying system capabilities; writing specifications</p>
</li>
<li>
<p>Improve systems by studying current practices; identification of potential optimization options, gaining agreement and designing modifications for implementation</p>
</li>
<li>
<p>Recommend controls by identifying problems; writing improved procedures</p>
</li>
<li>
<p>Define project requirements by identifying project milestones, phases and elements; forming project team; establishing project budget</p>
</li>
<li>
<p>Provide business case analysis to support transformation efforts</p>
</li>
<li>
<p>Perform periodic reviews and analyses of current processes using operational metrics and reports</p>
</li>
<li>
<p>Understand and communicate the financial and operational impact of any changes</p>
</li>
<li>
<p>Validate resource requirements and develop cost estimate models</p>
</li>
</ul>
<h3><strong>What are we looking for?</strong></h3>
<ul>
<li>
<p>2 + years of practical BA experience and preferably holding a recognized Business Analysis qualification</p>
</li>
<li>
<p>Experience preparing and managing BA documentation (i.e. Business requirements; Functional design document)</p>
</li>
<li>
<p>Fluent English</p>
</li>
</ul>
<h3><strong>What additional skills will help you stand out?</strong></h3>
<ul>
<li>Russian language skills</li>
<li>
<p>Understanding of Lean Six Sigma and/or project management methodologies</p>
</li>
<li>
<p>Understanding of Agile approach and its methodologies in a systems implementation context</p>
</li>
<li>
<p>Experience with Atlassian products (Confluence, Jira)</p>
</li>
<li>
<p>Experience (or strong practical understanding) of with Power BI, SAPUI highly regarded.</p>
</li>
</ul>
<p></p>

    

    <div><h3>About Wargaming </h3>
<p>Wargaming is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus. Operating since 1998, Wargaming has become one of the leaders in the gaming industry with 15 offices worldwide, including studios in Chicago, Prague, Shanghai, Tokyo, and Vilnius. Our diverse and multicultural team works together to deliver a top-class experience to millions of players who enjoy Wargaming's titles across all major gaming platforms. Our flagship products include free-to-play hits World of Tanks, World of Warships and World of Tanks Blitz.</p>
<p>Please see Wargaming Candidate Privacy Policy for details on how Wargaming uses your personal data.</p></div>

Wargaming is looking for an experienced Business Analyst to join their Change &amp; Delivery team. The ideal candidate should have at least 2 years of analytical experience in a global organization, with exposure to Finance operations and/or a strong understanding of process mapping and process. Excellent MS Office skills, specifically Excel, Word and PowerPoint, are essential, as well as strong communication skills and the curiosity to learn on the job in a fast-paced environment. The Business Analyst will be responsible for studying business needs of functional teams, collaborating with internal clients and other functional teams, utilizing business analysis tools, constructing workflow charts and diagrams, recommending controls, defining project requirements, providing business case analysis, and performing periodic reviews and analyses of current processes. Russian language skills, understanding of Lean Six Sigma and/or project management methodologies, understanding of Agile approach and its methodologies, experience with Atlassian products, and experience (or strong practical understanding) of with Power BI, SAPUI are all highly regarded.

<h3><strong>Job Overview</strong></h3>
<p>Wargaming is looking to hire a Business Analyst to the Change &amp; Delivery team which is responsible for the delivery of change related projects and programmes for the finance function and these often have impact across our wider enterprise.</p>
<p>We have several strategic programmes commencing and we’re looking for an experienced Business Analyst (2 + years’ analytical experience in a global organisation).  Ideally, we’d like someone with exposure to Finance operations and/or a strong understanding of process mapping and process. Excellent MS Office skills is essential, specifically Excel, Word and PowerPoint. Also essential are strong communication skills and the curiosity to learn on the job in a fast-paced environment.</p>
<h3><strong>What will you do?</strong></h3>
<ul>
<li>
<p>Thoroughly study business needs of functional teams, evaluate these and apply your experience to make recommendations and support the creation of strong business solutions</p>
</li>
<li>
<p>Collaborate with internal clients and other functional teams (Development, QA, UX/UI, Maintenance) and other involved people to support overall programme delivery</p>
</li>
<li>
<p>Work on requirements definition and analysis throughout the whole lifecycle of the solution</p>
</li>
<li>
<p>Utilize business analysis tools: models, prototypes, schemes, diagrams and templates</p>
</li>
<li>
<p>Construct workflow charts and diagrams; studying system capabilities; writing specifications</p>
</li>
<li>
<p>Improve systems by studying current practices; identification of potential optimization options, gaining agreement and designing modifications for implementation</p>
</li>
<li>
<p>Recommend controls by identifying problems; writing improved procedures</p>
</li>
<li>
<p>Define project requirements by identifying project milestones, phases and elements; forming project team; establishing project budget</p>
</li>
<li>
<p>Provide business case analysis to support transformation efforts</p>
</li>
<li>
<p>Perform periodic reviews and analyses of current processes using operational metrics and reports</p>
</li>
<li>
<p>Understand and communicate the financial and operational impact of any changes</p>
</li>
<li>
<p>Validate resource requirements and develop cost estimate models</p>
</li>
</ul>
<h3><strong>What are we looking for?</strong></h3>
<ul>
<li>
<p>2 + years of practical BA experience and preferably holding a recognized Business Analysis qualification</p>
</li>
<li>
<p>Experience preparing and managing BA documentation (i.e. Business requirements; Functional design document)</p>
</li>
<li>
<p>Fluent English</p>
</li>
</ul>
<h3><strong>What additional skills will help you stand out?</strong></h3>
<ul>
<li>Russian language skills</li>
<li>
<p>Understanding of Lean Six Sigma and/or project management methodologies</p>
</li>
<li>
<p>Understanding of Agile approach and its methodologies in a systems implementation context</p>
</li>
<li>
<p>Experience with Atlassian products (Confluence, Jira)</p>
</li>
<li>
<p>Experience (or strong practical understanding) of with Power BI, SAPUI highly regarded.</p>
</li>
</ul>

    

    <div><h3>About Wargaming </h3>
<p>Wargaming is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus. Operating since 1998, Wargaming has become one of the leaders in the gaming industry with 15 offices worldwide, including studios in Chicago, Prague, Shanghai, Tokyo, and Vilnius. Our diverse and multicultural team works together to deliver a top-class experience to millions of players who enjoy Wargaming's titles across all major gaming platforms. Our flagship products include free-to-play hits World of Tanks, World of Warships and World of Tanks Blitz.</p>
<p>Please see Wargaming Candidate Privacy Policy for details on how Wargaming uses your personal data.</p></div>

Wargaming is looking for an experienced Business Analyst to join their Change &amp; Delivery team. The ideal candidate should have at least 2 years of analytical experience in a global organization, with exposure to Finance operations and/or a strong understanding of process mapping and process. Excellent MS Office skills, specifically Excel, Word and PowerPoint, are essential, as well as strong communication skills and the curiosity to learn on the job in a fast-paced environment. The Business Analyst will be responsible for studying business needs of functional teams, collaborating with internal clients and other functional teams, utilizing business analysis tools, constructing workflow charts and diagrams, recommending controls, defining project requirements, providing business case analysis, and performing periodic reviews and analyses of current processes. Russian language skills, understanding of Lean Six Sigma and/or project management methodologies, understanding of Agile approach and its methodologies, experience with Atlassian products, and experience with Power BI, SAPUI are all highly regarded.

<h3><strong>Job Overview</strong></h3>
<p>Wargaming is looking to hire a Business Analyst to the Change &amp; Delivery team which is responsible for the delivery of change related projects and programmes for the finance function and these often have impact across our wider enterprise.</p>
<p>We have several strategic programmes commencing and we’re looking for an experienced Business Analyst (2 + years’ analytical experience in a global organisation).  Ideally, we’d like someone with exposure to Finance operations and/or a strong understanding of process mapping and process. Excellent MS Office skills is essential, specifically Excel, Word and PowerPoint. Also essential are strong communication skills and the curiosity to learn on the job in a fast-paced environment.</p>
<h3><strong>What will you do?</strong></h3>
<ul>
<li>
<p>Thoroughly study business needs of functional teams, evaluate these and apply your experience to make recommendations and support the creation of strong business solutions</p>
</li>
<li>
<p>Collaborate with internal clients and other functional teams (Development, QA, UX/UI, Maintenance) and other involved people to support overall programme delivery</p>
</li>
<li>
<p>Work on requirements definition and analysis throughout the whole lifecycle of the solution</p>
</li>
<li>
<p>Utilize business analysis tools: models, prototypes, schemes, diagrams and templates</p>
</li>
<li>
<p>Construct workflow charts and diagrams; studying system capabilities; writing specifications</p>
</li>
<li>
<p>Improve systems by studying current practices; identification of potential optimization options, gaining agreement and designing modifications for implementation</p>
</li>
<li>
<p>Recommend controls by identifying problems; writing improved procedures</p>
</li>
<li>
<p>Define project requirements by identifying project milestones, phases and elements; forming project team; establishing project budget</p>
</li>
<li>
<p>Provide business case analysis to support transformation efforts</p>
</li>
<li>
<p>Perform periodic reviews and analyses of current processes using operational metrics and reports</p>
</li>
<li>
<p>Understand and communicate the financial and operational impact of any changes</p>
</li>
<li>
<p>Validate resource requirements and develop cost estimate models</p>
</li>
</ul>
<h3><strong>What are we looking for?</strong></h3>
<ul>
<li>
<p>2 + years of practical BA experience and preferably holding a recognized Business Analysis qualification</p>
</li>
<li>
<p>Experience preparing and managing BA documentation (i.e. Business requirements; Functional design document)</p>
</li>
<li>
<p>Fluent English</p>
</li>
</ul>
<h3><strong>What additional skills will help you stand out?</strong></h3>
<ul>
<li>Russian languages skills</li>
<li>
<p>Understanding of Lean Six Sigma and/or project management methodologies</p>
</li>
<li>
<p>Understanding of Agile approach and its methodologies in a systems implementation context</p>
</li>
<li>
<p>Experience with Atlassian products (Confluence, Jira)</p>
</li>
<li>
<p>Experience (or strong practical understanding) of with Power BI, SAPUI highly regarded.</p>
</li>
</ul>

    

    <div><h3>About Wargaming </h3>
<p>Wargaming is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus. Operating since 1998, Wargaming has become one of the leaders in the gaming industry with 15 offices worldwide, including studios in Chicago, Prague, Shanghai, Tokyo, and Vilnius. Our diverse and multicultural team works together to deliver a top-class experience to millions of players who enjoy Wargaming's titles across all major gaming platforms. Our flagship products include free-to-play hits World of Tanks, World of Warships and World of Tanks Blitz.</p>
<p>Please see Wargaming Candidate Privacy Policy for details on how Wargaming uses your personal data.</p></div>

This is an exciting opportunity for a Data Analyst to join the Bowling Crew team. The successful candidate will be responsible for performing data analysis, developing dashboards and reports that present insights in an intuitive manner, understanding patterns in data to identify key product trends and opportunities, developing metrics and methodologies to prepare analytical reports assessing the efficiency of launched marketing campaigns, game modes, events, and sales, seeking out anomalies and insights allowing to increase the product efficiency, building statistical models to solve problems in the monetization space, and presenting completed researches and filling in the analytical product knowledge base. The ideal candidate should have excellent verbal and written communication skills, attention to detail, knowledge of probability theory and mathematical statistics, data engineering skills, the ability to present the results of analyses in a clear and effective manner to an audience, strong time-series analysis skills, and excellent problem-solving skills. Additional skills that will help the candidate stand out include a BS/MS in Computer Science, Math, Econometrics, Statistics, or other science and engineering fields, 2+ years of relevant experience in a highly analytical environment, knowledge of user engagement and monetization strategies in gaming, entertainment/ecommerce service providers, or mobile apps, experience in programming languages such as Python or R, fluency in SQL or other big data querying languages, experience in predictive and prescriptive modeling, basic knowledge of cloud computing stack in AWS or GCP, experience in at least one data visualization

<p><strong></strong></p>
<h3><strong>Job Overview</strong></h3>
<p>Bowling Crew is a new casual competitive online game that gives players the chance to take on each other in fantastic bowling alleys.</p>
<p>The project has been successfully launched on iOS and Android, and despite the recent release, it is already played by millions of players around the world.</p>
<p>Now the Bowling Crew is small (about 20 people), but we have big plans for the development of the project, in connection with which we are starting to search for a specialist for the position of Data Analyst.</p>
<h3><strong>What will you do?</strong></h3>
<ul>
<li>Perform data analysis, develop dashboards and reports that present insights in an intuitive manner</li>
<li>Understand patterns in data to identify key product trends and opportunities</li>
<li>Develop metrics and methodologies to prepare analytical reports assessing the efficiency of launched marketing campaigns, game modes, events, and sales; seek out anomalies and insights allowing to increase the product efficiency</li>
<li>Build statistical models to solve problems in the monetization space</li>
<li>Present completed researches and fill in the analytical product knowledge base</li>
</ul>
<h3><strong>What are we looking for?</strong></h3>
<ul>
<li>Excellent verbal and written communication skills, attention to detail</li>
<li>Knowledge of probability theory and mathematical statistics, e.g. statistical power analysis, significance testing, t-tests, ANOVA</li>
<li>Data engineering skills to facilitate data movement, ETL and analysis</li>
<li>Ability to present the results of analyses in a clear and effective manner to an audience</li>
<li>Strong time-series analysis skills</li>
<li>Excellent problem-solving skills</li>
</ul>
<h3><strong>What additional skills will help you stand out?</strong></h3>
<p>Minimum Qualifications:</p>
<ul>
<li>BS/MS in Computer Science, Math, Econometrics, Statistics, or other science and engineering fields</li>
<li>2+ years of relevant experience in a highly analytical environment, which can include data science, data analytics and visualization, finance, economics</li>
<li>Solid understanding of user engagement and monetization strategies in gaming, entertainment/ecommerce service providers, or mobile apps</li>
<li>Experience in programming languages such as Python or R</li>
<li>Fluency in SQL or other big data querying languages</li>
<li>Experience in predictive and prescriptive modeling</li>
</ul>
<p>Preferred Qualifications:</p>
<ul>
<li>Basic knowledge of cloud computing stack in AWS or GCP</li>
<li>Experience in at least one data visualization solution (Tableau, Qlik, MS Power BI, or other)</li>
<li>Experience in causal inference techniques, experimental design and/or A/B testing</li>
<li>Experience in machine learning frameworks</li>
</ul>
<p> </p>
<p></p>

    

    <div><h3>About Wargaming </h3>
<p>Wargaming is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus. Operating since 1998, Wargaming has become one of the leaders in the gaming industry with 15 offices worldwide, including studios in Chicago, Prague, Shanghai, Tokyo, and Vilnius. Our diverse and multicultural team works together to deliver a top-class experience to millions of players who enjoy Wargaming's titles across all major gaming platforms. Our flagship products include free-to-play hits World of Tanks, World of Warships and World of Tanks Blitz.</p>
<p>Please see Wargaming Candidate Privacy Policy for details on how Wargaming uses your personal data.</p></div>

This is an exciting opportunity for an experienced customer service professional to join VGW Canada Inc. as a Player Support Representative. The successful candidate will be responsible for building trusted relationships with players, assessing and acting on key player moments, educating new players about Chumba, and adhering to the company's processes. The ideal candidate will have 3+ years of customer service experience, experience interacting with customers online, and the ability to distinguish between what is important and what is urgent. They must also demonstrate accountability, attention to detail, strong communication skills, teamwork and collaboration, and interpersonal skills. VGW Canada Inc. is committed to building an equitable, diverse, and inclusive workplace and encourages all qualified applicants to apply.

<p><strong>Purpose:</strong></p>
<p>To share the management of a portfolio of high potential player accounts and high-activity players who no longer benefit from a fully Account-managed experience, providing them with outstanding customer support that exceeds their expectations.  </p>
<p> </p>
<table>
<tbody>
<tr>
<td>
<p><strong>Responsibilities</strong></p>
</td>
</tr>
<tr>
<td>
<p><strong>Create trusted relationships with players:</strong></p>
<ul>
<li>Working a 5-day roster (Sun-Thu or Tues-Sat) to build relationships and trust with players through friendly and helpful service. </li>
<li>Go above and beyond to solve players’ queries as satisfactorily as possible.</li>
<li>Confidently handles complex player queries and diffuses heated situations.</li>
</ul>
<br />
<p><strong>Assess &amp; act on key player moments:</strong></p>
<ul>
<li>Utilise reporting dashboards to action a set of proactive tasks to enhance key moments in our player’s journey with Chumba.</li>
<li>Identify &amp; act on opportunities to sustainably retain customers, or pass high quality players to Account Managers, positively impacting Chumba’s revenue. </li>
<li>Educate new players about Chumba in a way that will enhance their experience with us.</li>
</ul>
<br />
<p><strong>Aim to follow the company's processes:</strong></p>
<ul>
<li>Compliant with all team and business mandates with minimal supervision.</li>
<li>Attention to detail to ensure that your communication with the players is in line with the company's business model.</li>
</ul>
<br />
<p><strong>Build and maintain close relationships with internal stakeholders:</strong></p>
<ul>
<li>Maintain close contact and relationship making sure to stay on top of changes and releases. </li>
<li>Work closely with the Account Executives and Account Managers to ensure that everything is in line and that the players are satisfied.</li>
</ul>
</td>
</tr>
<tr></tr>
<tr></tr>
<tr></tr>
<tr></tr>
</tbody>
</table>
<p> </p>
<p><strong>Qualifications, Skills &amp; Experience:</strong><br /></p>
<ul>
<li>Customer service experience of 3+ years or experience supporting an Account Manager at a coordinator level.</li>
<li>Experience interacting with customers online, ideally via Salesforce or Zendesk.</li>
<li>Demonstrated understanding of building relationships with customers.</li>
<li>Strategic with time management, able to distinguish between what is important and what is urgent.</li>
</ul>
<p> </p>
<p><strong>Personal Competencies:</strong><br /></p>
<ul>
<ul>
<li><strong>Accountability.</strong> Accepts responsibility for outcomes (positive or negative) of one’s work.</li>
<li><strong>Attention to detail</strong>. Accurately and carefully follows established procedures for completing work tasks.</li>
<li><strong>Communication</strong>. Clearly communicates ideas, information, proposals, instructions, issues, and questions using appropriate tone and language. Demonstrates honesty; keeps commitments; behaves in a consistent manner.</li>
<li><strong>Teamwork and collaboration</strong>. Adheres to the team’s expectations and guidelines; fulfils team responsibilities; demonstrates personal commitment to the team.</li>
<li><strong>Building trust. </strong>Demonstrates honesty; keeps commitments; behaves in a consistent manner.</li>
<li><strong>Interpersonal skills. </strong>Demonstrates clear, professional, and respectful communications in all interactions, consistent with an inclusive work environment. Treats others with dignity and respect.</li>
</ul>
</ul>
<p> </p>
<p><em>VGW Canada Inc. is committed to building an equitable, diverse, and inclusive workplace.  By learning from each other’s differences, we gain strength through our people and our perspectives. VGW Canada Inc. is an equal opportunity employer and will provide reasonable accommodation for qualified individuals with disabilities throughout the recruitment and selection process.  Please advise our Talent Acquisition Specialist in advance should accommodation be required.  We encourage all qualified applicants to apply, however only those selected for further consideration will be contacted.</em></p>
<p> </p>

    

    <div><p>Privacy Policy</p></div>

This position is for a Senior/Highly Skilled Relationship Builder to sustainably manage a portfolio of top tier players who demand the very best experience and customer care. Responsibilities include building relationships with players, providing tailored offers, gifts and ‘bucket list’ experiences, ensuring Responsible Social Gameplay, adhering to compliance obligations, and monitoring and analysing player activity and behaviour. Qualifications, skills and experience include 3-5 years of B2C relationship management experience, demonstrated effectiveness at sustaining high value level relationships, 2-3 years of hitting productivity targets, and proficiency using various software and technology platforms. Personal competencies include accountability, attention to detail, communication, teamwork and collaboration, building trust, and interpersonal skills. VGW Canada Inc. is committed to building an equitable, diverse, and inclusive workplace.

<p><strong>Purpose </strong></p>
<p>To sustainably manage a portfolio of top tier players who demand the very best experience and customer care. Additionally, anticipate their needs and build an experience that surpasses our players’ own high expectations. Work within a contact approach which includes tailored offers, gifts and ‘bucket list’ experiences, ensuring our top tier customers become advocates of Chumba.</p>
<p> </p>
<table>
<tbody>
<tr>
<td>
<p><strong>Responsibilities</strong></p>
</td>
</tr>
<tr>
<td>
<p><strong>Senior/Highly Skilled Relationship Building:</strong></p>
<ul>
<li>Strategically service a portfolio of approx. 150 valued players. </li>
<li>Confidently handle high level escalations and diffuse heated situations.</li>
<li>Compliant with all team and business mandates with minimal supervision.</li>
<li>Take responsibility for increasing your product and brand knowledge. Proactively communicate new features and products to the relevant players in your portfolio, act on opportunities to educate customers on features and products to increase value.</li>
</ul>
<br />
<p><strong>Responsible Social Gameplay (RSG):</strong></p>
<ul>
<li>Live by VGW’s company values by prioritising the safety and stability of your players.</li>
<li>Continally seek to educate players about Responsible Social Gameplay tools.</li>
<li>Identify and act on potential RSG flags within your player portfolio.</li>
</ul>
<br />
<p><strong>Compliance:</strong></p>
<ul>
<li>Be the bridge between the customer and compliance teams, supporting Chumba in adhering to their compliance obligations.</li>
<li>Identify and minimise risk by escalating compliance related cases to relevant teams.</li>
</ul>
<br />
<p><strong>Retention:</strong></p>
<ul>
<li>Demonstrate the ability to articulate and understand the headlines, KPIs and key activities which drive the performance of your portfolio.</li>
<li>Monitor and analyse player activity and behaviour to identify drops and spikes, proactively acting on opportunities to enhance the player’s experience.</li>
<li>Run your portfolio as if it were your own P&amp;L; ensure you work within budgets for player bonuses and events, whilst also working towards targets.</li>
</ul>
</td>
</tr>
<tr></tr>
<tr></tr>
<tr></tr>
<tr></tr>
</tbody>
</table>
<p><br /><br /></p>
<p><strong>Qualifications, Skills &amp; Experience:</strong><br /></p>
<ul>
<li>3-5 years demonstrated B2C relationship management experience.</li>
<li>Demonstrated effectiveness at sustaining high value level relationships.</li>
<li>2-3 years experience hitting productivity targets.</li>
<li>Demonstrated proficiency using various software and technology platforms, including CRM database management experience.</li>
<li>An understanding of the ‘player’ mentality is a benefit.</li>
<li>Ability to understand the implications of actions and make recommendations for solutions.</li>
</ul>
<p> </p>
<p><strong>Personal Competencies:</strong><br /></p>
<ul>
<ul>
<li><strong>Accountability.</strong> Accepts responsibility for outcomes (positive or negative) of one’s work.</li>
<li><strong>Attention to detail</strong>. Accurately and carefully follows established procedures for completing work tasks.</li>
<li><strong>Communication</strong>. Clearly communicates ideas, information, proposals, instructions, issues, and questions using appropriate tone and language. Demonstrates honesty; keeps commitments; behaves in a consistent manner.</li>
<li><strong>Teamwork and collaboration</strong>. Adheres to the team’s expectations and guidelines; fulfils team responsibilities; demonstrates personal commitment to the team.</li>
<li><strong>Building trust. </strong>Demonstrates honesty; keeps commitments; behaves in a consistent manner.</li>
</ul>
</ul>
<ul>
<li><strong>Interpersonal skills. </strong>Demonstrates clear, professional, and respectful communications in all interactions, consistent with an inclusive work environment. Treats others with dignity and respect.</li>
</ul>
<p> </p>
<p><em>VGW Canada Inc. is committed to building an equitable, diverse, and inclusive workplace.  By learning from each other’s differences, we gain strength through our people and our perspectives.  VGW Canada Inc. is an equal opportunity employer and will provide reasonable accommodation for qualified individuals with disabilities throughout the recruitment and selection process.  Please advise our Talent Acquisition Specialist in advance should accommodation be required.  We encourage all qualified applicants to apply, however only those selected for further consideration will be contacted.</em></p>

    

    <div><p>Privacy Policy</p></div>

The Pokémon Company International is looking for a Business Systems Analyst - Organized Play to join their team. This role will be responsible for analyzing complex business problems in the Organized Play space to be solved with business process (re-)engineering and technology. The successful candidate will have experience taking products to market (custom and COTS products) within a global community, driven by real-world events and dates. The ideal candidate will have 5-7 years of related professional experience, experience documenting business processes and technical documents, experience managing Software as a Service (SAAS) applications such as Salesforce CRM, and experience working with internal technical teams developing custom applications. This role is exempt and offers a base salary range of $102,000.00 - $152,000.00, 100% employer-paid healthcare premiums, generous paid family leave, employer-paid life insurance, employer-paid long and short-term income protection insurance, 401k Employer Matching (US Employees), Pension Employer Contributions (UK/IRE Employees), fitness reimbursement, commuter benefit, LinkedIn learning, and a comprehensive relocation package.

<p><strong><strong><em>Get to know The Pokémon Company International</em></strong></strong></p>
<p>The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world.</p>
<p>Learn more online at Pokemon.com and on Facebook (facebook.com/pokemon), YouTube (youtube.com/pokemon), Twitter (twitter.com/pokemon), and Instagram (instagram.com/pokemon).</p>
<p><strong><strong><em>Get to know the role</em></strong></strong></p>
<div>
<p>Job Title:  Business Systems Analyst - Organized Play</p>
</div>
<div>
<p>Job Summary:  </p>
</div>
<div>
<p>Organized Play is committed to creating the best experiences that encompass all of our live events and programs related to playing our video and trading card games casually and competitively, from hobby stores around the globe to our premier events! With human-centered design in mind, this role will analyze complex business problems in this space to be solved with business process (re-)engineering and technology. The personas that we support are retailers, league owners, internal teams, our elite tournament organizer and professor community, event team and of course, our players and employees! The role will be responsible for the solution evaluation, selection, installation, administration, upgrade/enhancement maintenance, support, and documentation of processes and software that support the Pokémon Company International (TPCi) Organized Play line of business and ensuring that the business processes and technology stack stay relevant over time. To be successful in this role you will have experience taking products to market (custom and COTS products) within a global community, driven by real-world events and dates. </p>
</div>
<div>
<p>FLSA Classification (US Only): Exempt </p>
</div>
<div>
<p>People Manager: No </p>
</div>
<p><strong><strong><em>What you’ll do </em></strong></strong></p>
<ul>
<li>Understanding the business need by persona, identify opportunities for a better experience and provide technical expertise in functional and non-functional requirements that will scale new and current systems, processes and procedures in a cost effective manner. </li>
<li>Understands the entire ecosystem of tools and data flow and ensures systems are connected and processes automated as much as possible.</li>
<li>Support Product Owner and Delivery teams in delivery of prioritized features and roadmap.</li>
<li>Works with software quality team to plan and execute unit, integration and user acceptance testing to meet business requirements.</li>
<li>Create and maintain system and business process documentation for internal and external use.</li>
<li>Administers system configuration</li>
<li>Leads cross-functional teams to address business or systems issues.</li>
<li>Process improvement subject matter expert.</li>
<li>Maintain a knowledge base for departments throughout the company. </li>
<li>Vendor management: Collaborate, negotiate, delegate and direct.</li>
<li>Works on elements of large, complex installations. </li>
<li>Project management qualities: understanding risks, change management, how to create clarity in ambiguous environments and drive projects over the finish line. </li>
<li>Performs all aspects of programming assignments and assists with systems design. </li>
</ul>
<div>
<p><strong><strong><em>What you’ll bring</em></strong></strong></p>
</div>
<ul>
<li>Five (5) to seven (7) years of related professional experience bringing products to market in a global environment with distributed teams and customers. </li>
<li>Experience in production support/operations final tier escalation experience desired. </li>
<li>Experience documenting business processes and technical documents required. </li>
<li>Experience writing technical documents </li>
<li>Experience managing Software as a Service (SAAS) applications such as Salesforce CRM. </li>
<li>Experience working with internal technical teams developing custom applications. </li>
<li>Experience in Human Centered Design, Design Thinking</li>
<li>Certifications such as: CSPO, CSM, Lean Six Sigma, Kaizen preferred. </li>
<li>Proficiency in Microsoft Office Suite, Atlassian products (Jira, Confluence). </li>
</ul>
<p><strong><strong><em>How you’ll be successful</em></strong></strong></p>
<ul>
<li>Passion for Pokémon: Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do.</li>
<li>Challenging the Expected: Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities. </li>
<li>Integrity and Respect: Demonstrates integrity and respect by leading with empathy, listening to others, seeking out different perspectives, and taking personal responsibility for decisions, actions, and results.</li>
<li>Dedicated to Quality: Takes ownership to maintain and promote high standards, looks for new ways to learn and improve, and embraces a growth mindset to seek and apply feedback from others in an effort to continuously improve. </li>
<li>Building Relationships: Develops and strengthens relationships, adopting a “team first” mentality and working collaboratively to solve problems and meet shared goals.  </li>
<li>Delighting Customers: Listens and understands the interests and needs of our customers and stakeholders, making them feel heard and important, and embracing these learnings to continue delivering a unique Pokémon experience.</li>
</ul>
<p><strong><strong><em>What to expect </em></strong></strong></p>
<ul>
<li>An employee first culture</li>
<li>Company events that celebrate the spirit of Pokémon</li>
<li>Competitive cash-based compensation programs</li>
<li>Base salary range: $102,000.00 - $152,000.00. This range is applicable for the labor market where the role is intended to be hired. It is common for TPCi to start employees below the midpoint of the range. Final base salary is directly related to each candidates' qualifications and experience uniquely.</li>
<li>100% employer-paid healthcare premiums for you</li>
<li>Generous paid family leave</li>
<li>Employer-paid life insurance</li>
<li>Employer-paid long and short-term income protection insurance</li>
<li>US Employees: 401k Employer Matching</li>
<li>UK/IRE Employees: Pension Employer Contributions</li>
<li>Fitness reimbursement</li>
<li>Commuter benefit</li>
<li>LinkedIn learning</li>
<li>Comprehensive relocation package</li>
<li>Hybrid work environment</li>
</ul>
<p><em>The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.</em></p>
<p>#LI-Hybrid #LI-CK1</p>

Business jobs

Browse by categories

Popular positions